Need more than we have in stock?
What if I need more items than you have in stock?
If you need more products than we currently have in stock we can still fulfil your requirements. Place an order for the total number of products you require as normal and we will reserve any available stock for you and make the remainder immediately so you receive everything you need within 3 weeks.
Can I order out of stock items?
Yes. If a product is out of stock, we can still fulfil your requirements. Because everything is made and hand finished at our Suffolk workshop we can easily make more products to send out. Place your order for the total number of products you require as normal and we will immediately make anything that is out of stock so you receive your complete order within 3 weeks.
What if I need my items urgently?
Generally, we like to dispatch orders when they are complete and everything is ready to ship in one go, but if you would like any available products straight away, we can split your order for a nominal cost of £5 so that you receive all in-stock items immediately with the rest to follow once they have been made.
Stock Availability Messages
In stock | 6 available
This means we have six of this product in stock and ready to send out immediately. If you need more products than we currently have in stock we can still fulfil your requirements. Place an order for the total number of products you require as normal and we will reserve any available stock for you and make the remainder immediately so you receive everything you need within 3 weeks.
More in Production
This means we are temporarily out of stock but are working to make more. As all our products are designed, made and hand finished here in Suffolk, we can easily replenish stock. If you place an order as normal we will immediately start making new stock which we aim to send to you within 3 weeks.
Dispatched within 3 weeks
This means that an item is either out of stock or 'Made to Order'. You can still order it as normal and it will be made for you within 3 weeks. Some of our products - such as our made to order lampshades - are not held as stock, but are made, finished or assembled for you when an order is placed.
Discontinued and Sale Items
Once an item has been identified as an end of line piece (discontinued) and the price reduced, we are only able to fulfil orders from the final stock figure shown online. If you add more than are available to your basket, the basket will automatically re-calculate to the number that are left to purchase.
