Bespoke Chain and Cable Lengths

We know how tricky it can be to hang your lights at home as not everything is made with standard sizes in mind!  In most cases we can wire our lights to suit your particular needs for a small additional cost.

We recommend you always use a qualified electrician to install your lights.

• Most of our smaller pendant lights come supplied with 50cm of braided cable.
• Your electrician can shorten the length on installation.

• Most of our larger pendants are supplied with 1m of chain and cable.
• All our chains are supplied with links that are welded shut. To shorten the chain, your electrician will need to use a hack saw to cut through the relevant link.
• Cutting the links will void the warrenty, so you need to be sure you are happy with you pendant lengths before you adapt them.
• Alternatively, you can ask us to make the pendants with the length of cable and chain you require as a bespoke modification.

For more information see our Bespoke Services guide. To request a customisation please complete this form > 

Why do you charge a bespoke fee?

We need to make an additional charge to cover the cost of any additional materials or components required plus the time and the extra labour it takes to make those changes.

What is the cost?

For customers in the UK and EU, the bespoke charge for altering pendant lengths is worked out as 20% of the item price, plus the cost of the additional chain and cable required. 

For customers in the USA and Canada, the bespoke charge is 25% of the item price, plus the cost of the additional chain and cable because of the additional wiring work required to adapt them.

What if I want 2 different lengths?

The charge for the alterations would still be 20% (or 25% in the USA & Canada) of the item price, plus the cost of the additional chain and cable required.

How long will it take?

Bespoke products take longer to make than standard products, so the lead time is generally a week longer than our normal lead times. Kindly note that products with bespoke modifications are non-returnable or refundable unless there is a fault. Formore information, please see our terms and conditions.

Contact Us

To request a customisation, please complete this form > 

You can also contact us with the product you would like made with longer cable, the quantity you need and the overall length you require for each light. We will work out the cost and lead time and email a quote to you. 

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