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knowledge base

Welcome to the Jim Lawrence Knowledge Base

We want to better serve our customers by providing concise information on product terminology, helpful guides and tips to inspire your home. The easy-to-read pages have been divided into sections allowing you to better understand how to make the most of your Jim Lawrence products and services.

Not found what you were looking for?  Should our knowledge base not have the answers you were looking for and you need more help, feel free to contact us by phone, email or use the online chat feature at the bottom of the web page.

Frequently asked questions

We get a lot of quesitons about our products and services and have compiled the most frequent of those. This includes returns, where you can buy our products and our opening times.


Jim Lawrence lights are renowned the world over for their quality and British design. We have developed a knowledge base of lighting questions to better help you with queries you might have on these beautifully hand finished lights.

Kitchen Pendant Guide


All our lampshades are hand made here at Jim Lawrence by our in-house team of expert seamstresses. With the quality and build you would expect from us, we have produced a knowledge base to answer the most popular questions about our beautiful shades.


If you would like to know how best to maintain your Jim Lawrence products, then we have created a selection of guides for you to follow which will help you clean and look after your hand finished items making them look just as good as new for years to come.

Fitting Guides

Need help fitting your Jim Lawrence lights? These handy and easy to read instructions give you a step by step guide on how to fit your glass pendant lights, wall lights and flush fitting ceiling lights.

Switches and sockets

We have a wide range of beautiful switches and sockets with finishes that match our lights and fabrics. We have produced a number of guides to help you better understand the terminology, how they work and what is the best solution for you.

Curtains and Poles

Good quality curtain poles are traditional but timeless pieces that will serve your home and look fabulous for years. To this end we have created a huge collection of hand forged curtain poles and accessories that will be the perfect companion for your curtains. This selection of guides will help you to better understand the process of ordering and measuring our curtains and poles.

Handles, Locks, latches and bolts

If you want to know more about multi-locking door handles or what a cranked door bolt is, then we have guides on giving you the information you need to get the product that best fits for you.

Handrails and Stair rods

If you are unsure how to measure for stair rods or want to know what is supplied with your handrail pack, then these guides will tell you everything you need to know.