How you can benefit by shopping with Jim Lawrence.

Friendly and efficient staff who are available to speak to you on the telephone or at our showroom from 9am to 5.30pm Monday to Friday and from 9am to 4pm Saturday.

In addition to our successful online store, you can place your order over the phone by credit card or simply talk to any of our experienced staff who will be happy to give advice.

It's so easy to order, and you have peace of mind with the 'Jim Lawrence Guarantee'.

Customer Services

Terms and Conditions

We offer all our products on a sale or return basis. If for any reason you are not completely happy with any of the products supplied, we will either replace them or offer a full refund.

We are happy to pay carriage costs on any defective items, however should you simply not like the item and wish to return or exchange it, the standard carriage charge will apply on delivery and return.

We cannot take responsibility for third party contractors' costs, e.g. electricians'. We recommend that you await delivery before employing specialist installers.

You may cancel your order at any time, for any reason. As credit card payments are not debited until the order is dispatched, no refund should be necessary. If payment has been made by cheque, refunds will be made within 10 working days.