How you can benefit by shopping with Jim Lawrence.

Friendly and efficient staff who are available to speak to you on the telephone or at our showroom from 9am to 5.30pm Monday to Friday and from 9am to 4pm Saturday.

In addition to our successful online store, you can place your order over the phone by credit card or simply talk to any of our experienced staff who will be happy to give advice.

It's so easy to order, and you have peace of mind with the 'Jim Lawrence Guarantee'.

Customer Services

Terms and Conditions

Privacy Policy

At Jim Lawrence Ironwork, we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately.

How do we use the information you give us?
In accordance with the Data Protection Act 1998, the information given by you at the time of placing the order is used:

To administer your account and help process your order.
To contact you from time to time regarding Jim Lawrence products (via post or Email).
We will only contact you by telephone if there is a query regarding your order.

If you have any concerns regarding any details we may hold about you, please contact sheena@jim-lawrence.co.uk.

Disclosing information we collect to third parties
Occasionally we may make your name and address available to carefully selected companies whose goods and services may be of interest to you. We will never disclose your payment details to these third parties.

Customer consent
By using our website, you consent to the information you provide being processed for any of the above purposes, except where you have chosen to opt out of being contacted by us or third parties. You can unsubscribe by completing the 'Remove Me From Mailing' form. Please ensure you list all the email and postal addresses you have given us in the past. Alternatively, write to us at Jim Lawrence Ironwork, The Ironworks, Lady Lane Industrial Estate, Hadleigh, Suffolk IP7 6BQ.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer hard drive.

We use cookies for the following reasons:

To ensure that items are placed into your Shopping Basket and orders are processed correctly.
To identify you as you travel around our site.
To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer. No recognisable personal information is stored in the cookie that can link it back to an individual.

Security
At Jim Lawrence Ironworks we take your online security very seriously. Full details of how we protect the information you provide us are given below.

When you place your order, you will notice that pages which collect your payment data begin with the address https://www.jim-lawrence.co.uk and a padlock symbol should appear in the bottom corner of your internet browser window. In this secure mode the server uses 128bit high level encryption. The secure server software encrypts all information, including credit card numbers, passed between your browser and the server.

We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.

We are registered with the Mailing Preference Service and abide by its terms and conditions.

To check the security of our website, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.