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We're a Suffolk based family business. All our staff are trained and knowledgeable about our products.

We can be contacted by phone or at our showroom Monday to Friday from 9am to 5.30pm, Saturdays from 9am to 5pm and Sundays from 10am till 4pm.
An answerphone takes messages out of hours which will be dealt with promptly the following working day.

You can order with total peace of mind with the Jim Lawrence Guarantee.

On Sunday 14th September our website needs to be shut down for a few hours due to essential maintenance; you can still phone us or visit the Showroom between 10am and 4pm - we will still be open for business!

 
 
 

Privacy and Cookies

Privacy Policy

At Jim Lawrence Ironwork, we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately.

How do we use the information you give us?

In accordance with the Data Protection Act 1998, the information given by you at the time of placing the order is used:

  • To administer your account and help process your order.
  • To contact you from time to time regarding Jim Lawrence products (via post or email).
  • We will only contact you by telephone if there is a query regarding your order.

If you have any concerns regarding any details we may hold about you, please contact sheena@jim-lawrence.co.uk.

Disclosing information we collect to third parties

Unless it's necessary for operational reasons (for instance for the delivery of an order or posting of a brochure) we won't disclose your details to third parties. We will never disclose your payment details to third parties. We do not sell, rent or exchange customer details for marketing purposes.

Customer consent

By using our website, you consent to the information you provide being processed for any of the above purposes, except where you have chosen to opt out of being contacted by us. If you'd like to unsubscribe at any time please call us on 01473 826685 or e-mail sales@jim-lawrence.co.uk. Please let us know all the email and postal addresses you have given us in the past. Alternatively, write to us at Jim Lawrence Ironwork, The Ironworks, Lady Lane Industrial Estate, Hadleigh, Suffolk IP7 6BQ.

Cookies

Cookies are tiny files of letters and numbers that are stored on your computer when you visit web pages. In light of recent changes to legislation we are keeping our cookie policy under review, but our guiding principle is to treat our customers' information as we would wish our own to be treated.

We use cookies for the following reasons:
  • To ensure that your shopping basket and orders work properly.
  • To allow us to recognise and count the number of visitors to our site and to see how visitors move around the site when they're using it. We don't store personally identifiable information in the cookies we create, but we do use information gathered from them to improve our website.

Security

At Jim Lawrence Ironworks we take your online security very seriously. Full details of how we protect the information you provide us are given below.

When you place your order, you will notice that pages which collect your payment data begin with the address https://secure.jim-lawrence.co.uk and the address bar will be green. In this secure mode the server uses 128bit high level encryption. The secure server software encrypts all information, including credit card numbers, passed between your browser and the server.

We will comply with applicable Data Protection legislation to ensure that your personal information is kept secure and processed fairly and lawfully.

We are registered with the Mailing Preference Service and abide by its terms and conditions.

To check the security of our website, simply look in your browser window (often the lower bar) when you fill in your payment details. You will see an unbroken key or closed lock symbol, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.
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