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Home > Customer Services > Product Information and Guides

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Misc FAQs

We're a Suffolk based family business. All our staff are trained and knowledgeable about our products.

We can be contacted by phone or at our showroom Monday to Friday from 9am to 5.30pm, Saturdays from 9am to 5pm and Sundays from 10am till 4pm.
An answerphone takes messages out of hours which will be dealt with promptly the following working day.

You can order with total peace of mind with the Jim Lawrence Guarantee.

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Product Information and Guides

How many curtain rings do I need?

What shade styles can I choose?

Guide to switches and sockets

How do I measure for curtains or a blind?

What types of headers can I have on my curtains?

Fitting instructions for lights

Help with low energy bulbs

Lampshades for use with a lamp base

Outdoor Lighting and IP Ratings Explained

Do i need a left or a right side handle?

How many curtain rings do I need?

If your curtain has a pencil pleat (ie gathered tape) heading, the optimum hang is achieved by using one ring every 7cm.
If your curtain has a triple pleat or similar heading, you are likely to need one ring every 10cm, though please check with your curtain maker to be certain.
Because of the size of our mahogany poles and rings, we only recommend one ring every 10cm with them.

Please remember that you need an even number of rings for a pair of curtains!

What shade styles can I choose?

We have put together the attached guide to our shade range. We can also make bespoke shades if you cannot find what you want, so please do not hesitate to contact us to discuss your requirements or try out our Lampshade Builder to create your own.

View FAQ Downloads

Guide to switches and sockets

Our handmade switch plates are made from solid steel or brass. The plates are available in a choice of finishes, including:

antiqued or polished brass

beeswax - steel heated almost to black in the forge and dipped into beeswax

polished - steel wet polished to bring out a depth of colour and sealed with a clear lacquer

matt black - steel powder coated a uniform, hardwearing matt black

nickel - brass plated with nickel then flash coated with chrome, to create a reflective metallic finish

plain ivory - steel powder coated a uniform, hardwearing soft cream

our full range of hand painted finishes

For more information on plate finishes please see the link to finishes in the menu. The switches (as distinct from the plates) are available in brushed steel, chrome, brass, black and white.

Plates are available in two styles: bevel edged for a clean, contemporary look or hammered for a traditional, forged look. Because the plates are handmade we can adapt the style if you wish to create your own unique look.

This guide answers some of the most commonly asked questions. Do please contact us if you'd like any further information or advice.

View FAQ Downloads

How do I measure for curtains or a blind?

If you are looking to have a curtain or blind made for your window but aren't sure how to measure up, we suggest having a look at our Guide to Measuring Curtains and Blinds..
If you would still like further advice, please email us or give us a call on 01473 826685

View FAQ Downloads

What types of headers can I have on my curtains?

We have a range of different header styles available for your curtains.
For a detailed explanation of each one, have a look at our Header Guide
If you would like to discuss your options with a member of our friendly sales team, please call 01473 826685

View FAQ Downloads

Fitting instructions for lights

Fitting instructions for our lights can be downloaded below.

View FAQ Downloads

Help with low energy bulbs

Please see our Low Energy Lighting Guide for more information on the types of bulbs available and the features of each type. If you would still like further advice, please email us or give us a call on 01473 826685.

View FAQ Downloads

Lampshades for use with a lamp base

The majority of our lampshades are suitable to use both as a pendant or with a lamp base, however a small number are only suitable with a lamp base, to check please click here.

View FAQ Downloads

Outdoor Lighting and IP Ratings Explained

Outdoor light fittings commonly carry an IP rating which denotes the lights protection against the elements.

Your outdoor fitting should have a minimum of an IP23 rating, as this means it is rainproof.
Garden fittings that may be subject to splashing water from sprinklers need to have at least an IP44 rating.
If you clean your external areas with pressure sprays then look for a fitting with an IP45 rating or above.

For more information on these IP ratings, please see our IP Rating Guide or give our friendly sales team a call on 01473 826685.

View FAQ Downloads

Do i need a left or a right side handle?

We are often asked how we determine which handle or latch is "left side" and which is "right side" as it tends to be different from one company to the next.

Our system is in fact very easy to use and works around which side of the door the latch or handle will phyisically be fixed to. The easiest way to determine this is to have a look at which side your hinges are on.

If for example, your door has the hinges on the left then you will require a right side handle or latch.
If your hinges are on the right, you will require a left side handle or latch.

*This applies to all door and window furniture across our website where the product is stated as being left or right sided.

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Wall Lights	Pendant Lights	Spot Lights	Picture Lights
Table Lamps	Standard Lamps	Flush Fitting Lights	Outdoor Lighting
Bathroom Lighting	Lampshades	Light Bulbs	Lighting Accessories
Maintained Emergency Lighting / Signs	Glass Beads & Droplets	Candlesticks, Candelabra, Hurricane Lamps & Candles	Contemporary Lighting
Glass Lighting	Clearance Lighting

Switches	Sockets	Audio and Visual	Electrical Accessories
Discontinued Switches and Sockets

Portieres & Dormer Rods	Forged Iron Curtain Pole Packs	Forged Iron Classic Curtain Poles, Finials, Brackets & Rings	Brass Curtain Poles, Brackets, Finials & Rings
Mahogany Curtain Poles, Brackets, Finials & Rings	Holdbacks	Curtain Pin Clips

Fireside	Rattan Baskets	Mirrors	Bathroom
Handrails	Support Aids	Tables	Chairs & Benches
Traditional Lloyd Loom Furniture	Hat & Umbrella Stands	Stair Rods & Accessories	Pan Holders
Shelves & Shelf Brackets	Racks, Rails & Hooks	Framed Prints	Ornaments
Outdoors

Pairs of Forged Iron Door Handles with a Range of Backplates	Pairs of Brass and Porcelain Door Handles	Pull Handles for Doors & Cupboards	Door & Cupboard Latches
Window Stays and Latches	Door and Window Locks & Bolts	Door Knockers & Bells	Door Stops & Cabin Hooks
Hinges	Door Letter Plates	Letters & Numbers	Door Plates
Escutcheons	Finger Plates	Clearance Door and Window Furniture

Our Fabrics	Curtains and Blinds	Handmade Cushions	Bedding & Towels
Door Stops & Draught Excluders	Tea Towels	Foot Stools & Pouffes	Seat Pads
Haberdashery	Fabric Notice Boards	Beanbags	Oilcloths and Tablecloths
Laundry Bags and Baskets	Clearance Soft Furnishings