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We're a Suffolk based family business. All our staff are trained and knowledgeable about our products.

We can be contacted by phone or at our showroom Monday to Friday from 9am to 5.30pm, Saturdays from 9am to 5pm and Sundays from 10am till 4pm.
An answerphone takes messages out of hours which will be dealt with promptly the following working day.

You can order with total peace of mind with the Jim Lawrence Guarantee.

 
 
 

Delivery

How much does delivery cost?
Weekday delivery by courier to mainland England, Wales and Scotland is £5.00 per consignment. Saturday deliveries can be arranged for £20.00.
Delivery to Northern Ireland and the Republic of Ireland, the Channel Islands, Scottish Islands, Isle of Man, Isle of Wight & Scilly Isles is £18per consignment.
Overseas deliveries are charged at cost. Please contact us for a quote. Alternatively you can place an order online and we will calculate the delivery charge and call you back.
Additional charges are levied for firebacks and firegrates because of their weight.
Small items can be sent by post - please contact us for postage costs. If you place an order online and we think it's suitable to send by post we will change this and refund the cost saving.
Charges are per order, no matter how many parcels are involved, provided the whole order leaves us on the same day.
For further information please see our online Terms and Conditions.
Do you deliver to my area?
We deliver to anywhere within the UK and can arrange delivery to most overseas destinations. For overseas deliveries, please contact us.
How do I know my order has been despatched?
We will send you an e-mail when we despatch your order with details of the consignment. You can also track the progress of your order by logging in to your account.
Christmas 2014 Delivery Information and Opening Hours

Christmas Opening Hours

During the Christmas period we'll be open as normal except on the following days:

Wednesday 24 December - open 9am to 12pm
Thursday 25 & Friday 26 December - closed
Saturday 27 December - open 10am to 4pm
Monday 29, Tuesday 30 and Wednesday 31 December - open 10am to 4pm
Thursday 1 January - closed

Please may we remind customers that Jim and Sheena have decided to close the showroom on Sundays with effect from 1 December, to allow staff to spend this day with their families. We will however be opening the showroom for special late night Christmas shopping until 7pm on Thursday 4 and 11 December. Hot drinks and mince pies will of course be available and the showroom will be dressed to impress. It's a perfect chance to pick up some elegant Christmas gifts, and finish any last minute touches to your home before friends and family descend for the season!

Christmas Delivery Information (Will it make it under the tree for the big day ?!)

  • If everything ordered is in stock, orders placed by Thursday 18 December will be despatched for delivery to the mainland UK before Christmas.

  • Pole packs will be despatched on the same working day (for orders placed by midday, otherwise on the following working day), until Thursday 18 December.

  • We will aim to make and deliver all order orders placed on or before 5 December (including items currently showing 'out of stock') before Christmas. Unfortunately we can't guarantee Christmas delivery after this date.

  • Bespoke ironwork ordered after Friday 28 November may not be made in time for a pre-Christmas delivery, though we will try our hardest to make all orders before Christmas.

  • Bespoke soft furnishings ordered after Wednesday 26 November can't be guaranteed for Christmas, though as with all orders we will try our very best.

These deadlines assume that our carriers are not affected by heavy snow. Should this happen we will update this information.

Santa's little helpers are working flat out to try and despatch all your orders before Christmas. If you'd like any further information please give us a call on 01473 826685.

Happy Christmas and very many thanks from all of us at Jim Lawrence for your support during the year.

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