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If you'd like to talk by 'phone to one of our knowledgeable staff, please submit the following details and we'll call you back in a few minutes.

We're a Suffolk based family business. All our staff are trained and knowledgeable about our products.

You can visit us at our showroom Monday to Friday from 9am to 5.30pm, Saturdays from 9am to 5pm .
Our phonelines are open Monday to Friday from 9am to 7pm, Saturdays from 9am to 5pm An answerphone takes messages out of hours which will be dealt with promptly the following working day.

You can order with total peace of mind with the Jim Lawrence Guarantee.


Frequently Asked Questions

Newsletter Archive
Below is a selection of our past newsletters

June 2012
October 2012
December 2012
Customer Testimonials
Our customers are often kind enough to give us feedback on our products and services. A number of comments are shown throughout the website, and we've also included a small selection here. It makes Jim's day when he receives one of these emails, not to mention the members of staff concerned.

Of course we don't always get it right and we're as grateful for suggestions of how we can improve as we are for the lovely things that people say. If there's anything you'd like to tell us, please email

I am writing to thank the entire team for a wonderful service. I have found you all very helpful, especially as I needed the item to be delivered to Belgium. It all went very smooth: I spoke and e-mailed with differend members of your team: Paul, David, Laura, etc,. and you were all very polite, helpful and professional. I did not feel like "just a number" or just "one of the sooooo many customers" but I felt genuinely appreciated and valued as a customer.
I will definitely order again with Jim Lawrence. Thanks also for the really speedy delivery! That was a nice Christmas gift!

Mrs K Jaeken, December 2014

I have just received my new lampshade and am delighted with it . Thank you to you and your team for making it and delivering it so promptly.
Mrs T Shepherd, November 2014

Thank you so much for your quick service. We received our order earlier this week in perfect condition. We commend Karen & her team on the excellent packing and the invoice & thank you pack is brilliant, what a lovely touch a truly personal one. Please pass on our thanks to them for a job well done. We are thrilled with our light fittings, they are beautiful.
Mrs K Phillips, October 2014

Thank you for the safe delivery of my order. Safely installed, look great. Excellent quality and service. With current experience in mind will certainly use you again and recommend to others.
Mr R Farley, September 2014

Your customer service was outstanding and nothing was too much trouble. Sarah gave great advice about what size of lampshade to go for to suit my existing lamp base and kept me informed at every stage of the process.
I would not hesitate to use you again or recommend you, the customer service and bespokeness of your products and service are second to none.
Well done and a particularly big thank you to Sarah for all her help and patience with me!

Mrs S James, August 2014

Your service was exemplary in every respect and I have found everyone I have dealt with to be friendly, helpful and highly focussed on customer service. The turnaround time has been the best.
Mrs T Ludlow, July 2014

I am delighted with the high level of Customer Service being presented by you.
Considering the difficult times that businesses are experiencing and hopefully passing through, it's a really great example of a genuine Customer Service focused's a shame that we don't need anymore lights!
Keep up the good work, it's what makes you stand out as a company.

Mr R Hardy, July 2014

I was so impressed with your service and product that I decided to order a sofa lamp, which has just arrived.
Once again, this is a beautiful, well-designed, functional lamp. Its squared, low-profile base is perfect for tucking under the sofa and the light is at a perfect height for reading - all exactly as it should be - so thank you, once again!

Mrs M Coleman, June 2014

We've been really impressed with the way our order has been handled. Everyone we have spoken to at Jim Lawrence has been knowledgeable, friendly and helpful. Calls are returned promptly, your staff trace the order history straight away so that you don't have to go everything from scratch each time you call and there's a real sense that your firm cares about giving the best customer service it can provide.
It's been a pleasure dealing with you.

Mr J Crawforth, May 2014

Thank you SO much! The replacement lamp has just arrived, is fully functional in every which way and is all I hoped it would be.
I will be recommending your company whenever I can: your response to my plea was the best example of customer service I have seen in a long time.

Mrs M Coleman, May 2014

Just a quick email to thank you for the quick delivery of our new lamp.
We had been struggling to find a suitable replacement for a genuine period oil lamp that had been converted to electric and served many years before submitting to the onslaught of the seasons.
When I phoned to ask about the suitability of the lamp for outdoor use, the telephone was answered instantly, and it was the assured answers to my queries that resulted in the order being made - which is absolutely perfect for the job.

Mr J Read, May 2014

I visited your showroom today and not only was I very impressed with the extensive range and quality of your products, but the 2 sales people were incredibly helpful and knowledgeable. Nothing was too much trouble and we were made to feel very welcome.
Mrs D Weston, May 2014

Thank you so much for my order - it arrived safely this morning. I'm delighted with the product (heart shaped hook) which is a small gift for my daughter's new kitchen. The quality is impressive, I don't doubt she'll be ordering other things from you once she sees her gift.
Mrs B Cobb, April 2014

I need to mention the customer service myself and my cousin have experienced at Jim Lawrence; it has really been excellent, in fact, I am struggling to think of anywhere else where the staff are so friendly, knowledgeable and patient.
Mrs H Gregory, March 2014

I want you to know that I am thrilled with my bespoke lampshades, from my first phoning your company to receiving my lampshades, I cannot fault your service.
It would be nice if more companies treated customers in the same way you do, it would be less stressful.

How do I contact Jim Lawrence

Telephone: 01473 826685

Lines are open from 9am to 7.00pm on weekdays and 9am to 5pm on Saturdays. Outside these hours, if you wish to leave a message on our answerphone we'll call you back promptly within opening hours.


We do our utmost to reply to customers' e-mails as quickly as possible. You can generally expect a reply to an e-mailed inquiry within 2 hours (within office hours).

Fax: 01473 824074


Jim Lawrence
The Ironworks
Lady Lane

What are your opening hours?
Our showroom is open:

Monday - Friday: 9am - 5.30pm
Saturdays: 9am - 5pm.

Our sales office is open:

Monday to Friday: 9am - 7pm
Saturdays: 9am - 5pm

Outside these hours a message may be left on our answerphone (01473 826685) and we will get back to you the next morning.

What is the Jim Lawrence Guarantee?
If you purchase a product and wish to return it for whatever reason, we will exchange or refund it on return. For full details please see our returns policy.
Can I see your products? Do you have any stockists?
We are a manufacturing business selling direct to the end user, so we don't have any stockists. We do have an extensive showroom at our Suffolk workshop, the address of which is:

The Ironworks
Lady Lane Industrial Estate

Please bear in mind that if anything you purchase is not quite right for you, we operate a no quibble returns policy.

Visit our Showroom

Here you can view our beautifully displayed products in our 5,000 sq ft showroom which includes room settings. Open seven days a week, you will get expert advice on your home furnishings, can arrange to tour the workshops & forge and even enjoy complimentary drinks. With ample parking, it's a relaxing way to shop.

View Jim Lawrence in a larger map

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Are all your products available to purchase online?
Yes. Our website contains our complete range of products. However you can download the brochure in its entirety or in sections, or if you would like to be sent a copy of our brochure, please fill out the request form.
How do I know you've received my order?
As soon as you place an order online you'll receive an automatically generated e-mail. A member of staff will then check your order within one working day and send you a further e-mail confirmation.
Please check the second e-mail carefully and let us know as soon as possible if any of the details are incorrect. If you do not receive the second e-mail within 2 days please let us know, as this suggests that we haven't received your order.
How long will my order take?
If all the items you've ordered are in stock, we will send your order out straightaway.
Delivery is by a next working day carrier service, so if you ordered on say Wednesday afternoon your order would be despatched on Thursday for delivery on Friday. If you ordered earlier in the day on Wednesday we would try to despatch your order that day for delivery on Thursday, though at busy times of year this isn't always possible. If your order is particularly urgent please let us know and we'll give it priority.

If any of your items need to be made, we will do our best to get your order out as quickly as possible but please allow up to 14 days. Bespoke ironwork, bespoke lampshades and soft furnishings may take a little longer at certain times of year.
Mobile site
Visit on your mobile device, you will be directed to our site designed for mobiles.
It works with iPhones and most other mobile devices. The app is also available on the app store.
Our main website is fully functioning on an iPad, and an app is not required for this.
How much does delivery cost?
Weekday delivery by courier to mainland England, Wales and Scotland is £5.00 per consignment. Saturday deliveries can be arranged for £20.00.
Delivery to Northern Ireland and the Republic of Ireland, the Channel Islands, Scottish Islands, Isle of Man, Isle of Wight & Scilly Isles is £18per consignment.
Overseas deliveries are charged at cost. Please contact us for a quote. Alternatively you can place an order online and we will calculate the delivery charge and call you back.
Additional charges are levied for firebacks and firegrates because of their weight.
Small items can be sent by post - please contact us for postage costs. If you place an order online and we think it's suitable to send by post we will change this and refund the cost saving.
Charges are per order, no matter how many parcels are involved, provided the whole order leaves us on the same day.
For further information please see our online Terms and Conditions.
Do you deliver to my area?
We deliver to anywhere within the UK and can arrange delivery to most overseas destinations. For overseas deliveries, please contact us.
How do I know my order has been despatched?
We will send you an e-mail when we despatch your order with details of the consignment. You can also track the progress of your order by logging in to your account.
What is your returns policy?

We hope you'll be delighted with your purchase, however, returning any product could not be simpler. Call us on 01473 826685 and we will arrange for the items to be collected at a convenient date. Whilst we are happy to pay carriage costs on any damaged products, should you simply not like the goods and wish to return or exchange them our standard carriage costs will apply. Return carriage costs are £12 within mainland England, Wales and Scotland. You may wish to return small items by post, in which case we recommend that you use an insured form of postage. In either case, please complete the returns form enclosed with your order as this helps us deal promptly with your return.

Products should be returned in their original packaging and in fully resaleable condition. Whilst we try to be flexible with returns, we reserve the right not to refund or exchange any products returned more than 3 months after purchase. Our usual refund policy does not apply to made-to-order products, which cannot be returned or exchanged unless faulty. None of the above affects your statutory rights when goods are faulty or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms and Conditions.

About us

Jim Lawrence is a family business, designing and handcrafting beautiful products for the home from its Suffolk workshops. Aside from the quality of the products, the most important things that customers need to know about Jim Lawrence are:

  • If you're not happy with your purchase for any reason we will do our utmost to put that right, or will provide a prompt, no quibble refund if you prefer.

  • All our staff are based at our Suffolk workshop, so everyone you speak to will know our products through and through and can give knowledgeable advice. And if our customer services assistants can't help our engineers, technicians, designers etc are all on hand for advice.

  • Our business is run for the convenience of our customers, not our staff! The delivery and returns pages set out our standard procedures, but if you have a particularly urgent or difficult request we will always deal with it if possible.

The story of Jim Lawrence began in the farm forge in 1993, when Jim started making candlesticks for friends. From their reactions, he realised there was a demand for stylish, designer quality products made with natural materials. Jim was joined in the forge by the farm stockman and today the company employs a skilled team of 90 engineers, welders, painters, seamstresses, lampshade makers, electrical technicians, customer services assistants - to name just a few!

The business outgrew the farm in 2004 and moved to the nearby market town of Hadleigh in Suffolk. There is now a large showroom displaying the complete range of products, and customers no longer have to bump down a farm track to find us. However the heart of the business remains the same - individual, handmade products and the highest possible levels of customer service. Jim Lawrence is a true family business, run by Jim and his wife Sheena and employing up to three generations of local families as well as several pairs of husbands and wives - mainly amicably!

Jim and Sheena can be contacted by e-mailing

Andy at work in the forgeJim and Sheena at work in the officeStuart adding the finishing touches to an old ivory tulip wall light
Jim Lawrence in the News
As seen in...


Terms and conditions
Welcome to the Jim Lawrence terms and conditions. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Before you place an order, if you have any questions relating to these terms and conditions please contact our customer services team at or on 01473 826685.


'Conditions' means these terms and conditions. 'Product' means a product displayed for sale on the Website. 'Website' means the website located at or or any subsequent URL which may replace either of them.

Use of the Website


You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.


You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and complete and that you will notify us of any changes.


You agree fully to indemnify, defend and hold us, our officers, directors, employees, agents and suppliers, harmless from and against all claims, liability, damages, losses, costs and expenses, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account or personal information.

Our rights

We reserve the right to:
  • modify or withdraw this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • change the Conditions from time to time, and your continued use of the Website or any part of it following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.


The privacy policy below is incorporated into these Conditions.

Purchase of Products


We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Contract creation

The technical steps required to create the contract between you and us are as follows:
  • You place the order for your products on the Website by completing the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
  • We will send you an order acknowledgement e-mail detailing the products you have ordered. This is not an order confirmation or order acceptance from Jim Lawrence Traditional Ironwork Ltd.
  • As your order is despatched from our workshop we will send you a despatch confirmation e-mail.
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products.

The contract will be concluded in English.

Refund policy

We hope you'll be pleased with your purchase. Should you wish to return anything bought from us, we'll be happy to refund or exchange a product provided it's returned in its original packaging and in fully resaleable condition. Returns should be made within a reasonable time (usually 3 months). Please see below for exceptions to this policy.

If the product returned is not in fully resaleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances:

  • the original account no longer exists
  • the original account details have expired
  • the order has been placed exclusively with gift vouchers
  • the recipient requires a credit
We're unable to offer a refund or exchange on made-to-measure goods unless they're faulty.

Delivery charges

We'll refund any delivery charge you've paid when a product is damaged, faulty or incorrect but not otherwise. We'll refund the price of the item to the purchaser or exchange the product once it's received by us.*

Cancellation of made-to-measure products

Should you wish to cancel your made-to-measure product for any reason, it's highly unlikely that we could sell it to another customer at full selling price. We therefore reserve the right to charge a cancellation fee of up to 50% of the full selling price once we have started to manufacture the product. In respect of these products our usual refund policy does not apply, and products cannot be returned or exchanged unless faulty.*

*None of the above affects your statutory rights when goods are faulty or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see below.

Contract cancellation under the Distance Selling Regulations ('DSR')

You are entitled to cancel this contract under the DSR if you wish, provided that you exercise your right and notify us in writing or other durable medium (eg fax or e-mail) no longer than 7 working days after the day on which you receive the Products. If you have exercised your right in accordance with these conditions and your order has already been despatched, we will refund the original purchase price and delivery charge.

Please note that you do not have a right to cancel this contract under the DSR if you are contracting as a business, or if you have previously inspected the Products. Furthermore, your right to return Products does NOT apply to goods made to your specification.

Description of Products

We will take all reasonable care to ensure that all details regarding Products appearing on the Website are correct at the time when the information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product descriptions appearing on the Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our order acceptance policy.


Intellectual property

You acknowledge and agree that all copyright, trademarks and other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of information we place on the Website, we make no warranties, whether express or implied, in relation to its accuracy.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

We will not be liable in contract, tort, pre-contract or other representations (other than fraudulent or negligent misrepresentation) or otherwise in connection with the Conditions for any economic loss, any loss of goodwill or reputation, or any special or indirect losses arising out of or in connection with the provisions of any matter under the Conditions.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your rights under the DSR.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees.


If any part of the Conditions is deemed unlawful, void or otherwise unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. You confirm that, in agreeing to these Conditions, you have not relied on any representation save to the extent that it has expressly been made a term of these Conditions. Your statutory rights are not affected by these Conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation.


The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.


The registered address of Jim Lawrence Traditional Ironwork Ltd is: The Ironworks
Lady Lane Industrial Estate

Privacy Policy

At Jim Lawrence Ironwork, we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately.

How do we use the information you give us?

In accordance with the Data Protection Act 1998, the information given by you at the time of placing the order is used:

  • To administer your account and help process your order.
  • To contact you from time to time regarding Jim Lawrence products (via post or email).
  • We will only contact you by telephone if there is a query regarding your order.

If you have any concerns regarding any details we may hold about you, please contact

Disclosing information we collect to third parties

Unless it's necessary for operational reasons (for instance for the delivery of an order or posting of a brochure) we won't disclose your details to third parties. We will never disclose your payment details to third parties. We do not sell, rent or exchange customer details for marketing purposes.

Customer consent

By using our website, you consent to the information you provide being processed for any of the above purposes, except where you have chosen to opt out of being contacted by us. If you'd like to unsubscribe at any time please call us on 01473 826685 or e-mail Please let us know all the email and postal addresses you have given us in the past. Alternatively, write to us at Jim Lawrence Ironwork, The Ironworks, Lady Lane Industrial Estate, Hadleigh, Suffolk IP7 6BQ.


Cookies are tiny files of letters and numbers that are stored on your computer when you visit web pages. In light of recent changes to legislation we are keeping our cookie policy under review, but our guiding principle is to treat our customers' information as we would wish our own to be treated.

We use cookies for the following reasons:
  • To ensure that your shopping basket and orders work properly.
  • To allow us to recognise and count the number of visitors to our site and to see how visitors move around the site when they're using it. We don't store personally identifiable information in the cookies we create, but we do use information gathered from them to improve our website.


At Jim Lawrence Ironworks we take your online security very seriously. Full details of how we protect the information you provide us are given below.

When you place your order, you will notice that pages which collect your payment data begin with the address and the address bar will be green. In this secure mode the server uses 128bit high level encryption. The secure server software encrypts all information, including credit card numbers, passed between your browser and the server.

We will comply with applicable Data Protection legislation to ensure that your personal information is kept secure and processed fairly and lawfully.

We are registered with the Mailing Preference Service and abide by its terms and conditions.

To check the security of our website, simply look in your browser window (often the lower bar) when you fill in your payment details. You will see an unbroken key or closed lock symbol, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.
How many curtain rings do I need?
If your curtain has a pencil pleat (ie gathered tape) heading, the optimum hang is achieved by using one ring every 7cm.
If your curtain has a triple pleat or similar heading, you are likely to need one ring every 10cm, though please check with your curtain maker to be certain.
Because of the size of our mahogany poles and rings, we only recommend one ring every 10cm with them.

Please remember that you need an even number of rings for a pair of curtains!
Bespoke Lamp Shades
Jim Lawrence is unique in the service it can offer customers; with a workshop that can produce any type of bespoke fitting for your lamp shade and a paint shop that can finish fittings in any colour.

We can also make shades with customers' own fabrics or our own extensive range of over 250 beautiful fabrics, for which a swatch service is available.

We also stock different coloured card linings as well as a range of trims.

We have a range of beautiful coordinating ceiling roses in all our finishes with braided cable in a choice of stylish tones.

All in all a truly bespoke service for our customers. Please ask for details or visit our Classic Collection of lampshades to see what we have in stock.

Otherwise why not try designing your own with our clever Lampshade Builder? It will open up a world of lampshades to you!

What is the returns policy for bespoke items?
Our standard shades are refundable, but due to their bespoke nature we're unable to offer a refund or exchange for shades ordered using the shade builder.
Guide to switches and sockets
Our handmade switch plates are made from solid steel or brass. The plates are available in a choice of finishes, including:
  • antiqued or polished brass
  • beeswax - steel heated almost to black in the forge and dipped into beeswax
  • polished - steel wet polished to bring out a depth of colour and sealed with a clear lacquer
  • matt black - steel powder coated a uniform, hardwearing matt black
  • nickel - brass plated with nickel then flash coated with chrome, to create a reflective metallic finish
  • plain ivory - steel powder coated a uniform, hardwearing soft cream
  • our full range of hand painted finishes
  • For more information on plate finishes please see the link to finishes in the menu. The switches (as distinct from the plates) are available in brushed steel, chrome, brass, black and white.

    Plates are available in two styles: bevel edged for a clean, contemporary look or hammered for a traditional, forged look. Because the plates are handmade we can adapt the style if you wish to create your own unique look.

    This guide answers some of the most commonly asked questions. Do please contact us if you'd like any further information or advice.
    What types of headers can I have on my curtains?
    We have a range of different header styles available for your curtains.
    For a detailed explanation of each one, have a look at our Header Guide
    If you would like to discuss your options with a member of our friendly sales team, please call 01473 826685
    Fitting instructions for lights
    Fitting instructions for our lights can be downloaded below.
    Help with low energy bulbs
    Please see our Low Energy Lighting Guide for more information on the types of bulbs available and the features of each type. If you would still like further advice, please email us or give us a call on 01473 826685.
    Guide to Outdoor Lighting
    Summer evenings are now warmer and longer and as time spent in the garden spills over to a later hour, any shortcomings in outdoor lighting become apparent. If you're considering a purchase, we hope this guide will help you create the perfect outside space.

    There are two distinct types of outdoor lighting: the lighting of doorways, steps and paths, where the fitting is a feature, and the lighting of a garden as an outdoor room, where the look needs to create more atmosphere. Lights can be partially hidden by shrubs and candlelight can play a greater part on a terrace. Add storm or hurricane lamps for that extra bit of ambient mood for a garden party or BBQ and to create a talking point for your guests.

    Wall lights are ideal for lighting up drives, paths and porches. By using a line of lights you clearly light the way, whilst enhancing the atmosphere and mood and creating a welcome for your visitors.

    We hope the following tips will help you take advantage of the season, adding charm and character to your home.

    1. The lights should be rated for outdoor use and fitted by a qualified electrician - they understand the different electrical needs for outdoors and when to use a circuit breaker for example. British made by Suffolk craftsmen, all our outdoor lights are rated IP44 and are therefore British weather proof!

    2. Any light fitting by a doorway, especially a main entrance, has a big impact. It should therefore be the best quality fitting you can afford, and should fit its situation in style, finish and proportion (more of which below).

    3. You're lighting a home not a prison, so don't go for a hugely bright bulb. Remember, a little goes a long way in the dark! Think about the atmosphere you desire.

    4. If the light is going to be on a fair bit, it's well worth paying a few pounds more and fitting a low energy bulb at the outset. Apart from the saving in electricity, it will also save standing on a stepladder in the rain. Our LED bulbs will give approximately 50,000 hours of use, so even if the initial outlay is a little more the savings will more than make up for it.

    As regards to the key elements of style, finish and proportion, it's worth bearing the following in mind.

    1. Whilst a modern piece in a period house can create a very effective dramatic contrast, this tends not to work as well with exteriors. A classic style not only works with most exteriors, but won't date. A quality exterior light is an investment piece, so it needs to be something you can live with through several redecorations.

    2. The finish should complement the finish of any door furniture. If in doubt, request a sample of the finish to try in situ.

    3. Black can look quite hard on an old building, particularly one predating the Georgian era. Consider an unlacquered brass which will tarnish over time to a soft, near black patina, or one of our clay, shaker green or cream paint finishes for more of a gentle, country look.

    4. Paint finishes need to be very hard wearing. Even the most hardwearing finishes may rub off a little over time around screwholes or other moving parts, so make sure the base metal is one that you're happy with and won't rust. Solid brass for instance will never rust.

    5. Proportion is critical. By the right doorway a huge outdoor lantern can be a stunning statement piece. A few metres up the road it won't look enormous at all and will create great kerb appeal. If you have a large house with a big, solid doorway, why not try something in the 45 to 75cm range? For smallerhouses, a classic ship's light is always a good look.

    So don't neglect your garden's atmosphere: for further advice on outdoor lighting please contact us to resolve any issues you may have, and create the perfect outside space.

    Once you have created your ideal lighting, you will also be amazed how it changes the space - it will give your garden a totally different perspective and may well surprise you. We manufacture a wide range of outdoor lights, which can be viewed in our Outdoor Lighting section or give our friendly sales team a call on 01473 826685.

    Outdoor Lighting and IP Ratings Explained
    Outdoor light fittings commonly carry an IP rating which denotes the lights protection against the elements.
    • Your outdoor fitting should have a minimum of an IP23 rating, as this means it is rainproof.
    • Garden fittings that may be subject to splashing water from sprinklers need to have at least an IP44 rating.
    • If you clean your external areas with pressure sprays then look for a fitting with an IP45 rating or above.
    For more information on these IP ratings, please see our IP Rating Guide or give our friendly sales team a call on 01473 826685.
    Do i need a left or a right side handle?

    We are often asked how we determine which handle or latch is "left side" and which is "right side" as it tends to be different from one company to the next.

    Our system is in fact very easy to use and works around which side of the door the latch or handle will phyisically be fixed to. The easiest way to determine this is to have a look at which side your hinges are on.

    If for example, your door has the hinges on the left then you will require a right side handle or latch.
    If your hinges are on the right, you will require a left side handle or latch.

    *This applies to all door and window furniture across our website where the product is stated as being left or right sided.
    We stock our products in the finishes we feel suit them best. However, as all our products are made here in Hadleigh, we have the unique ability to finish them in any of the colours that are listed here (please note; only solid brass products will give you the polished and antiqued brass finishes and only forged iron will give you the polished iron or beeswax finish). Please call us on 01473 826685 to find out what we can do for you.

    Antique Brass Solid, natural brass dipped into a mild antiquing solution to speed up the natural tarnishing process. Over time the brass will acquire a darker, more aged patina. Brass is a natural product and some pitting and marking is part of its character. For a flawless finish we recommend a powder coated or painted finish.

    Polished Brass Solid, natural brass polished with ordinary brass polish. This finish can be maintained by regular polishing or the brass can be left to tarnish to create an aged patina. Brass is a natural product and some pitting and marking is part of its character. For a flawless finish we recommend a powder coated or painted finish.

    Nickel Plated A high lustre, reflective finish, created by plating brass with highly polished nickel then finishing it with a flash coating of chromium, carried out to BS12540. A few accent pieces in nickel will add a clean, light edge to interior schemes. This finish is suitable for both indoor (including bathrooms) and outdoor use.

    Beeswax This finish recreates the look of old forged iron. The steel is heated in a very hot oven until it darkens to a near black, then dipped into molten beeswax and left to cool. The overall impression is a soft waxy black, though in fact the colour is a dark grey and can contain hints of browns and other colours. As a natural and organic finish this can look great in both traditional and modern interiors.

    Matt Black A soft, matt black finish. The paint is baked on to create a hardwearing finish suitable for use indoors and out.

    Gloss Black A smart, glossy paint finish. This is a hardwearing, uniform finish, suitable for use inside and out.

    Clay This paint finish is a calm, neutral shade; a subtle colour ideal for creating a country house feel both indoors and out.

    Polished Polished steel sealed with a lacquer coating. This finish is not recommended for outdoor use unless stated otherwise in the product description.

    Plain Ivory A uniform, soft ivory finish. This is a hardwearing finish, suitable for use inside and out.

    Old Ivory An antique effect created by painting a hint of gold and red over a matt ivory finish. This finish is applied by hand so that each piece is unique. Whilst there is a current trend in interiors for creating an antiqued or distressed effect, this is also a timeless look that will bring a touch of softness to an interior scheme. This finish is only suitable for indoor use.

    Old Gold We add a luminescent gold paint, subtly antique it then add darker age spots to create the effect of antique gilding. As with our old ivory finish, this is a classic finish that also reflects a growing trend for gilding and antiquing in interior design. This is a richer, more opulent finish than the old ivory, and is suitable for indoor use only.

    Verdigris Hand painted using a subtle mix of green paints to give the effect of rusting copper, verdi gris is only for use indoors. We can finish any of our items in this finish on request, but may not keep them in stock.

    Zinc A zinc coating is applied to the product to give it a hardwearing and stylish finish, suitable for use inside and out.

    Mercury A lustrous metallic finish achieved by over painting a coat of black paint with multiple layers of metallic paint. Metallics have been a favourite in interior design for the last couple of years and add a very subtle, sophisticated edge. This finish is only suitable for indoor use.

    Shaker Green A hardwearing, pale green paint finish, suitable for use indoors and out.

    White A very hardwearing, plain white finish, suitable for use inside and out. We can finish any of our items in white on request, but don't keep them in stock in this finish.

    Red, Yellow, Blue & Duck Egg Blue These are very hardwearing and stylish painted finishes which not only look good but also protect out door Ironwork. They are suitable for indoor and outdoor use.

    To see our finishes, click to view the pop up link at the top right of every page on our website, or refer to p180 of our brochure

    What payment methods can I use?
    You can pay by most credit and debit cards using our secure checkout. We don't take American Express. To pay by alternative methods please contact our sales staff on 01473 826685.
    Do your prices include VAT?
    Yes. All prices on this website include VAT at the current rate of 20%.
    Changing your password
    When we send our customers a new password- whether because they are a previous customer who has never ordered online before or because they have forgotten their existing password- our system generates a random string of letters and numbers which is impossible to remember.
    Therefore we suggest that you change this password as soon as possible.

    To do this, you simply need to log into your account with the password we have sent you and click the "Your account" link in the top right corner, beside the basket.
    Then click the "change password" link on the left hand side and follow the on screen instructions.

    If you have any problems with the process above please give us a call on 01473 826685 or email and we will do all we can to help.
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